Refund policy

Return & Refund Policy

At Copper Arrow Trading Co., we want you to love what you receive. If there is an issue with your order, please reach out and we will do our best to make it right.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 14 days of delivery with your order information and photos of the issue. We will review the situation and work with you to find the best solution.

Returns

Many of our apparel products are created specifically for each order, which allows us to reduce waste and provide products made with care.

Because of this, we do not accept returns or exchanges for:

Incorrect sizing choices
Change of mind
Buyer’s remorse

Please review product descriptions and sizing information carefully before placing your order.

Exchanges

We do not currently offer direct exchanges. If there is a problem with your order, please contact us and we will work with you on the best resolution.